01
Calls during service
Every unanswered call at 9pm is a table someone else fills.
Food service · Restaurants and groups · from €2,500
AI agents for restaurants and hospitality groups.
The phone rings in the middle of service, event enquiries wait until Monday, and supplier invoices pile up in the office. We build agents that take reservations, answer enquiries and handle the paperwork, so your team can run the floor.
What can AI agents do for a restaurant?
AI agents handle reservations by phone and WhatsApp, group and event enquiries, review replies and supplier invoice processing. They work from your menus, opening hours and policies, in Greek and English, and pass special requests, complaints and large bookings to your manager. theagency47 builds them at a fixed price, from €2,500 for one agent.
theagency47 · Updated October 2026 The problem
Service hours are exactly when nobody can answer the phone.
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Events wait for the owner
Group, wedding and corporate enquiries need menus, prices and availability, and they sit in the inbox until someone has time.
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Back-office paperwork
Supplier invoices and delivery notes need checking and entering, usually late at night.
The agents
The agents restaurants build first.
Each agent works from your menus, policies and booking system, in Greek and English.
Agent #1 · Most common first agent
Reservations agent
Takes bookings by phone, WhatsApp and your website, confirms them, handles changes and cancellations, and sends reminders.
- Works with your booking system where it allows
- Large tables go to the manager
- Greek and English
Agent #2
Events & groups agent
Answers group and event enquiries with your packages and menus, checks dates, collects details and prepares a proposal for the manager to send.
- Your packages and minimum spends
- Manager approves every proposal
- Follow-ups scheduled
Agent #3
Review reply agent
Drafts replies to Google and TripAdvisor reviews in your tone and the reviewer’s language, and flags recurring issues for the kitchen or floor.
- Negative reviews to the manager first
- Weekly themes summary
- Multilingual
Agent #4
Supplier invoice agent
Reads supplier invoices and delivery notes, checks them against orders and prices, and prepares them for your accountant.
- Price changes flagged
- Ready for bookkeeping
- Less late-night admin
Guardrails
Guests get quick answers. Your manager keeps the decisions.
- Allergens are never guessed. Allergy and dietary questions are answered only from information you provide and confirmed by staff when in doubt.
- Exceptions go to a person. Complaints, large groups, refunds and special arrangements always go to the manager.
- Guest data under GDPR. Bookings and contact details are handled under a data processing agreement, with every action logged.
- Clear disclosure. Guests know they are talking to the restaurant’s assistant and can reach a person.
How to start
Pick your starting scope.
Most restaurants start with reservations, then add events and invoices.
14 days · one agent
Spark
€2,500
One agent, usually reservations, live in about 14 days.
30 days · three agents
Workforce Starter
€7,500
Reservations, events and groups, and supplier invoices, working together.
Restaurant groups
OS47
Included
For groups with several venues: see and approve what your agents do across every location.
Model and messaging usage is billed at cost. Not sure which workflow to start with? The €297 AI audit scopes it and is credited toward any build within 30 days.
Related
More guests finding you.
Local search and AI recommendations
Diners search nearby and ask AI assistants where to eat. Our sister consultancy search47 handles local SEO and AI search visibility.
Selling to restaurants instead?
If you supply restaurants and hotels, see our food & beverage exporters and hospitality suppliers packs.
FAQ
Questions from restaurant owners.
Does it work with my reservation system?
It works with the booking systems that offer an integration. Where there is none, it can manage a shared calendar or pass bookings to staff for one-click confirmation. We confirm this in discovery.
Can it answer allergen questions?
Only from the allergen information you provide, and it hands the question to staff when the information is not clear. It never guesses.
What about very busy nights?
The agent can answer many calls and messages at the same time, so nobody waits on hold during service.
How long does it take?
One agent goes live in about 14 days, three in about 30.
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