01
Missed calls are missed patients
When the phone is not answered, a new patient usually calls the next practice on the list. The busiest hours for the desk are the busiest hours for the phone.
Private practice · Clinics, dental, physio · from €2,500
AI agents for private clinics and dental practices.
The phone rings while the receptionist is checking in a patient. Reminders go out late, slots stay empty, and intake forms get filled in at the desk. We build agents that answer, book, remind and follow up, so your front desk can look after the patients in the room.
What can AI agents do for a clinic or dental practice?
AI agents handle the administrative side of patient communication: answering the phone and messages, booking and rescheduling appointments, sending reminders, collecting intake forms before the visit, and following up afterwards. They never give medical advice: clinical questions, symptoms and anything urgent go straight to your staff. Patient data is handled under GDPR as special-category data. theagency47 builds them at a fixed price, from €2,500 for one agent. For medical practices with heavier documentation needs, see our healthcare pack.
theagency47 · Updated October 2026 The problem
Your front desk is the bottleneck between patients and your chair.
02
Empty slots from no-shows
Late or missing reminders mean empty appointments that could have been given to someone on the waiting list.
03
Paperwork at the desk
Medical history, consent and insurance details collected on paper at check-in slow down every appointment.
The agents
The agents practices build first.
Each agent works from your practice information (services, prices you choose to share, opening hours, preparation instructions) and your calendar, in Greek and English.
Agent #1 · Most common first agent
Phone reception & booking agent
Answers calls and messages, books, moves and cancels appointments in your calendar, and transfers to the desk for anything it should not handle.
- Greek and English
- Works with your calendar or practice software where it allows
- Urgent calls go straight to staff
Agent #2
Reminder & waiting-list agent
Sends reminders by SMS, Viber, WhatsApp or email, confirms attendance, and offers freed slots to patients on the waiting list.
- Timing you choose
- Confirmations logged in the calendar
- Fewer empty slots
Agent #3
Patient intake agent
Sends forms before the first visit, collects medical history, consent and insurance details, and files them for the clinician to review.
- Clinician reviews everything
- Structured, searchable records
- No re-typing at the desk
Agent #4
Post-visit follow-up agent
Sends aftercare instructions your clinicians wrote, checks in after treatment, books recalls (for example the six-month check-up) and asks happy patients for a review.
- Only pre-approved clinical content
- Recall scheduling
- Concerns routed to staff
Agent #5
Website & WhatsApp assistant
Answers questions about services, preparation, location and insurance on your site and WhatsApp, and turns interest into a booked appointment.
- Answers only from your information
- No diagnosis, ever
- Hand-off to the desk
Guardrails
Administrative work only. Clinical judgement stays with your team.
- No medical advice. The agent does not diagnose, triage or recommend treatment. Symptoms, clinical questions and anything urgent go to your staff, and emergencies are pointed to emergency services.
- Health data under GDPR. Health data is special-category data. We sign a data processing agreement, minimise what each agent sees, log every action and keep processing in the EU where your providers allow.
- Clinicians approve clinical content. Aftercare instructions and preparation guides are written or approved by your clinicians before an agent sends them.
- Patients can always reach a person. Every channel offers a human option, and the agent introduces itself as the practice’s digital assistant.
How to start
Pick your starting scope.
Most practices start with the phone and booking agent, then add reminders and intake.
14 days · one agent
Spark
€2,500
One agent, usually phone reception and booking, live in about 14 days.
30 days · three agents
Workforce Starter
€7,500
Phone and booking, reminders with waiting list, and patient intake, working from one calendar.
Medical practices
Healthcare pack
€12,500
For medical practices: patient intake, records summaries, prior-auth drafting, follow-ups and billing reconciliation.
Model and messaging usage is billed at cost. Not sure which workflow to start with? The €297 AI audit scopes it and is credited toward any build within 30 days.
Related
More patients finding the practice.
Local search and AI visibility
Patients search "dentist near me" and ask AI assistants for recommendations. Our sister consultancy search47 handles local SEO and healthcare search.
Selling to clinics instead?
If you supply clinics and practices, see our medical & dental suppliers pack for B2B prospecting.
FAQ
Questions from clinics and dental practices.
Does the agent give medical advice?
No. It handles administration only: booking, reminders, forms and information you approve. Anything clinical goes to your staff, and emergencies are directed to emergency services.
Is it GDPR compliant?
We design for GDPR from the start: a data processing agreement, minimal data access per agent, logging, and EU processing where the providers allow it. Health data is treated as special-category data.
Does it work with my practice software?
It works with the calendar and practice software your systems expose. Where there is no API, the agent can work through a shared calendar or hand bookings to the desk for one-click confirmation. We confirm this in discovery.
Can patients still talk to a person?
Always. Every channel offers a human option, and calls can transfer live to the desk.
Will it reduce no-shows?
Timely reminders with easy confirm or reschedule options, plus offering freed slots to a waiting list, are the most reliable ways to fill the calendar. We measure attendance before and after so you can see the effect.
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